Pulsar direct Trade Counter is meeting the demands of Plumbers
Knowledgeable staff combined with an extensive product range has made Pulsar’s Trade counter a popular stop for the plumbing and heating trade…
Pulsar direct has always prided itself on the first class service that we offer our customers. With a current strike rate of 99.8% of all orders, picked, packed and shipped for Guaranteed Next Day Delivery you know that when you place your order with Pulsar, we will deliver, time and time again. Many of our customers explained about the great pains they currently go through each day with competing suppliers wasting hours just trying to fulfil their orders. They have been told by there supplier that they can get 80% of his order which should be good enough for them.
Robbie McCarthy (Cork) commented, “I can’t afford to be losing 1 or 2 hours a day chasing my local merchant for supplies. With Pulsar direct it’s simply a matter of a phone call to their telesales department, giving them my order, collecting it at a convenient time and i’m off again”
John O’Donovan is our trade counter team leader and with over 30 years experience in the trade he has the knowledge and expertise required. John commented “I am looking forward to welcoming the tradesmen of Cork and surrounding counties to our new revamped trade counter. The counter offers customers a quick and easy way to purchase the products they require, by simply selecting items from a catalogue, placing their order, and then collecting the goods.”
Customers can phone, fax or e-mail in their order to our dedicated telesales team and we will have it ready for collection when they call. The Pulsar direct trade counter is there to service regional demand for plumbing and heating supplies and expand our profile within the surrounding area. With easy access, ample parking and a warehouse fully stocked with over 10,000 product lines and an order fulfillment rate of 99.8% you can be sure that when you order with Pulsar we will deliver.
“The launch of our new trade counter means we can offer tradesmen almost instant access to our entire product range of over 10,000 products which means less time spent visiting lots of different distributors to find what you need. We’re determined to make our trade counter the number one choice for tradesmen and this is just the first of a number of exciting developments we’ve got planned for 2011.” For us service is paramount. By having such a sizeable stock we can give customers the products they need straight away. No waiting, No hassle!” said Paul O’ Connell.
Why take the RISK?
Understanding what plumbers need to do their jobs and how the industry operates is key to success for Pulsar. By listening, being proactive to meet the needs of the customers and by building relationships at the trade counter through experienced and knowledgeable staff Pulsar has stayed at the forefront of the plumbing and heating industry.
You can’t get a better REWARD than that.
Opening hours for the Trade Counter are Monday to Thursday - 8.30am to 6.00pm and Friday 8.30am – 5.00pm.
